Sentiment Analysis of Restaurant Reviews – CSE4022 NLP Review 1

In CSE4022 Natural Language Processing, students were asked to perform sentiment analysis on restaurant reviews using various techniques and tools. One of the reviews analyzed was from a popular restaurant in town.

Review from Customer:

“I absolutely loved the food at this restaurant! The ambiance was cozy and inviting, and the staff was friendly and attentive. I will definitely be coming back for more delicious meals.”

Sentiment Analysis:

After analyzing the review using NLP techniques, the sentiment of this review was determined to be positive. The use of positive words such as “loved,” “delicious,” and “friendly” contributed to the overall positive sentiment of the review.

Additionally, the context in which these positive words were used, such as describing the food as “absolutely loved” and the staff as “friendly and attentive,” also helped to reinforce the positive sentiment of the review.

Conclusion:

The sentiment analysis of this restaurant review showed that the customer had a positive experience at the restaurant and enjoyed the food, ambiance, and service. This information can be valuable for the restaurant in understanding customer feedback and improving their overall customer experience.